The customer-supplier relationship has undergone a number of changes in recent years, especially driven by the strong level of innovation sweeping through industry. We now tend to talk about a partnership between both entities, since they have understood the superior...
Infrared technology requires leading-edge expertise in a number of technical fields, including physics, mathematics, electronics and optics. Your core business might not necessarily call for in-depth knowledge of these particular fields, but your supplier must at least...
Most companies are currently facing the major challenge of embracing collaborative innovation and successfully implementing supplier innovation in what can be a pathway to creating strategic value. Supplier-sourced innovation requires regular dialog and interaction...
In industrial circles, maintenance, repair & operations (MRO) is all about maximizing the availability and performance of an organization's strategic equipment throughout the operations phase. MRO represents a major challenge in the infrared technology sector for...
The term "customer support" often conjures up connotations of "product problems" or "after-sales service". However, competent and trustworthy manufacturers in the infrared sector tend to define customer support as the ability to deliver technical assistance and...
Innovation is central to infrared technology. It’s more than just a concept, it’s an ideology and a key strategic business development factor that is pushing stakeholders in the infrared sector to advance even further with their research and find new applications....
For nearly 20 years, growing numbers of IR detectors have been taking to the skies and beyond as more nations incorporate these devices into their satellites to power their wide-ranging space missions. This exponential rise in the amount of IR sensors orbiting our...
Use of the technique of thermal imaging is growing fast in many fields of activity and particularly in that of medical imaging, for therapeutic and preventive applications. This technology has proved its worth and continues to prove its efficacy in the detection of...
